We, at Dubai Courts, are committed to:
- treating you respectfully, courteously and pleasantly.
- providing you with outstanding services impartially and fairly.
- catering to your needs with high levels of professionalism and making our best efforts to fulfill them.
- providing our services by a well-informed and cooperative work team that understands your needs and is capable of answering your queries.
- providing the requirements and completion dates for all services.
- receiving and processing your applications at the appropriate time and without delays.
- reducing the number of procedures to provide prompt and efficient services.
- providing accurate information and outstanding service procedures.
- providing services during timings and through channels most suitable to you.
- welcoming your opinions and suggestions to work with you on developing our services.
To provide you with outstanding services, we request you to:
- appreciate our employees’ efforts and treat with mutual respect.
- provide all required documents.
- prepare all documents prior to completing the transaction.
- inform us as soon as possible of any error or change in the information.
- inform us of any change to your personal information or information relevant to the completion of the transaction.
- answer the queries of the service providers to the best of your ability and on time.
Dubai Courts Customer Service Charter PDF, 1.20MB. Published on 20-09-2020
Dubai Courts Customers Charter PDF, 14.50MB. Published on 20-09-2020
Customer Happiness Equation PDF, 14.50MB. Published on 20-09-2020
