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CHPAPTER 2 Performance development ANNUAL REPORT 29,881 Registered claims First Instance Court It is the first degree of litigation in the Emirate of Dubai; it consists of the following specialized courts: Civil Court, Personal Status Court, Commercial Court, Criminal Court, Labor Court and Real Estate Court. In the next pages of the report, we will overview the results of performance indicators at these courts, which received 29,881 cases in 2019: Smart file It is a joint initiative among a number of courts of first instance that was launched in 2018 in order to achieve the happiness of litigants and facilitate the path of litigation, in response to government drive across the entire UAE to promote the automation of services and the expansion of services and smart applications in order to enhance the UAE's pioneering positions and raise levels of efficiency, quality and community happiness. Initiative to publish judgments on the official website of Dubai Courts It is one of the ideas that were put forward in the Mohammed bin Rashid Smart Council, where the idea turned into a tangible reality. The initiative aims to publish detailed daily judicial rulings issued by Dubai Courts on the website of the department, which increases the quality of judicial processes and emphasizes the transparency and integrity that represents the guidance for 60