Page 29 - AR English 2018

The awards won in 2018 matched the pioneering levels reached by Dubai Courts, and were a true re ection of the continuous
advancements in all elds. Dubai Courts managed to win 14 international, regional and local awards as shown in the enclosed table.
Dubai Courts maintained the leading position in the region on the Enforcement of Contracts category for the third consecutive year, and jumped from the 12th to the 9th position internationally within the World’s Bank’s Doing Business report, ahead of all of the region’s countries listed in the report, which is an international testimony of the UAE’s competitiveness and leadership in the judicial sector.
Organizer: World Bank (competitiveness team)
Dubai Courts’ Customer Happiness Department won the silver medal for the Customer Service Categories of the Stevie Awards, in recognition of several initiatives launched by the department which targeted customers’ happiness and satisfaction, including: Shoor for Free Legal Consultations Program, on- demand service delivery, Wojhati service window for directing customers and answering all of their questions, Qareeb service for video calls, and Whatsapp service.
Organizer: International Business Awards- USA
The Human Resources Department won the bronze medal in the professional happiness category, as the best human resources department in the 15th edition of the Stevie Awards, one of the most prestigious international awards in the elds of creativity, organizational excellence and international business, a quality achievement to be added to the accomplishments of judicial and legal excellence witnessed by Dubai Courts.
Organizer: International Business Awards- USA
Rewards
ANNUAL REPORT - DUBAI COURTS
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