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Chapter 1: Strategies aligned with ambition 14 - Strategy of Courts 16 - Happiness Index 18 - Satisfaction Index 21 - Rewards 29 - C3 Court 34 - Strategic Roadmap 36 - Government Accelerators 38 - Smart Services 40 - Infrastructure and business continuity 42 - Communication channels with relevant parties 46 - Year of Zayed.. Events for the occasion 48
Chapter 2: Performance Indicators 58 - Courts in Numbers 60 - Courts of First Instance 66 - Court of Appeal 84 - Court of Cassation 87 - Tolerance and Amicable Settlement 90
Chapter 3: Our human resources.. Excellence reation 94 Chapter 4: Dubai Courts in the media.. Activities and events 106
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